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Privacy Policy

Last updated: 24 December 2024 14:07

We value your privacy very highly. Please read this Privacy Policy carefully before using the https://printunited-uk.co.uk/ Website (the “Website”) operated by John Wooderson (“us,” “we,” “our”) as this Privacy Policy contains important information regarding your privacy and how we may use the information we collect about you.

Your access to and use of the Website is conditional upon your acceptance of and compliance with this Privacy Policy. This Privacy Policy applies to everyone, including, but not limited to: visitors, users, and others, who wish to access or use the Website.

By accessing or using the Website, you agree to be bound by this Privacy Policy. If you disagree with any part of the Privacy Policy, then you do not have our permission to access or use the Website.

What information we collect, how we use it, what happens if we don't have it, and the legal basis for processing this information

We collect any and all information that you enter on this Website. We collect the following information about you:

Identifying information - Name
Specific piece of information
Name
Legal basis for processing this information
  • The user has provided consent to the processing of their information;
  • Processing is necessary to perform a contract with the user;
  • Processing is necessary in order to take steps that the user has requested prior to entering into a contract;
  • Processing is necessary for compliance with a legal obligation.
How we use this information
  • Enforcing our Terms of Service;
  • Marketing and advertising;
  • Performing services;
  • Processing or fulfilling orders or transactions;
  • Providing customer service;
  • Resolving disputes;
  • Targeted advertising;
  • Verifying customer information.
What happens if we don’t have this information
  • Our use of your data for enforcing our Terms of Service will not be possible;
  • Our use of your data for marketing and advertising will not be possible;
  • Our use of your data for performing services will not be possible;
  • Our use of your data for processing or fulfilling orders or transactions will not be possible;
  • Our use of your data for providing customer service will not be possible;
  • Our use of your data for resolving disputes will not be possible;
  • Our use of your data for targeted advertising will not be possible;
  • Our use of your data for verifying customer information will not be possible.
Specific piece of information
Postal / Shipping address
Legal basis for processing this information
  • The user has provided consent to the processing of their information;
  • Processing is necessary to perform a contract with the user;
  • Processing is necessary in order to take steps that the user has requested prior to entering into a contract;
  • Processing is necessary for compliance with a legal obligation.
How we use this information
  • Enforcing our Terms of Service;
  • Marketing and advertising;
  • Performing services;
  • Processing or fulfilling orders or transactions;
  • Providing customer service;
  • Resolving disputes;
  • Targeted advertising;
  • Verifying customer information.
What happens if we don’t have this information
  • Our use of your data for enforcing our Terms of Service will not be possible;
  • Our use of your data for marketing and advertising will not be possible;
  • Our use of your data for performing services will not be possible;
  • Our use of your data for processing or fulfilling orders or transactions will not be possible;
  • Our use of your data for providing customer service will not be possible;
  • Our use of your data for resolving disputes will not be possible;
  • Our use of your data for targeted advertising will not be possible;
  • Our use of your data for verifying customer information will not be possible.
Specific piece of information
Billing address
Legal basis for processing this information
  • The user has provided consent to the processing of their information;
  • Processing is necessary to perform a contract with the user;
  • Processing is necessary in order to take steps that the user has requested prior to entering into a contract;
  • Processing is necessary for compliance with a legal obligation.
How we use this information
  • Enforcing our Terms of Service;
  • Marketing and advertising;
  • Performing services;
  • Processing or fulfilling orders or transactions;
  • Providing customer service;
  • Resolving disputes;
  • Targeted advertising;
  • Verifying customer information.
What happens if we don’t have this information
  • Our use of your data for enforcing our Terms of Service will not be possible;
  • Our use of your data for marketing and advertising will not be possible;
  • Our use of your data for performing services will not be possible;
  • Our use of your data for processing or fulfilling orders or transactions will not be possible;
  • Our use of your data for providing customer service will not be possible;
  • Our use of your data for resolving disputes will not be possible;
  • Our use of your data for targeted advertising will not be possible;
  • Our use of your data for verifying customer information will not be possible.
Specific piece of information
Phone number
Legal basis for processing this information
  • The user has provided consent to the processing of their information;
  • Processing is necessary to perform a contract with the user;
  • Processing is necessary in order to take steps that the user has requested prior to entering into a contract;
  • Processing is necessary for compliance with a legal obligation.
How we use this information
  • Enforcing our Terms of Service;
  • Marketing and advertising;
  • Performing services;
  • Processing or fulfilling orders or transactions;
  • Providing customer service;
  • Resolving disputes;
  • Targeted advertising;
  • Verifying customer information.
What happens if we don’t have this information
  • Our use of your data for enforcing our Terms of Service will not be possible;
  • Our use of your data for marketing and advertising will not be possible;
  • Our use of your data for performing services will not be possible;
  • Our use of your data for processing or fulfilling orders or transactions will not be possible;
  • Our use of your data for providing customer service will not be possible;
  • Our use of your data for resolving disputes will not be possible;
  • Our use of your data for targeted advertising will not be possible;
  • Our use of your data for verifying customer information will not be possible.
Specific piece of information
IP address
Legal basis for processing this information
  • The user has provided consent to the processing of their information;
  • Processing is necessary to perform a contract with the user;
  • Processing is necessary in order to take steps that the user has requested prior to entering into a contract;
  • Processing is necessary for compliance with a legal obligation.
How we use this information
  • Analytics;
  • Enforcing our Terms of Service;
  • Marketing and advertising;
  • Performing services;
  • Processing or fulfilling orders or transactions;
  • Providing customer service;
  • Resolving disputes;
  • Targeted advertising;
  • Verifying customer information.
What happens if we don’t have this information
  • Our use of your data for analytics will not be possible;
  • Our use of your data for enforcing our Terms of Service will not be possible;
  • Our use of your data for marketing and advertising will not be possible;
  • Our use of your data for performing services will not be possible;
  • Our use of your data for processing or fulfilling orders or transactions will not be possible;
  • Our use of your data for providing customer service will not be possible;
  • Our use of your data for resolving disputes will not be possible;
  • Our use of your data for targeted advertising will not be possible;
  • Our use of your data for verifying customer information will not be possible.
Specific piece of information
Email address
Legal basis for processing this information
  • The user has provided consent to the processing of their information;
  • Processing is necessary to perform a contract with the user;
  • Processing is necessary in order to take steps that the user has requested prior to entering into a contract;
  • Processing is necessary for compliance with a legal obligation.
How we use this information
  • Enforcing our Terms of Service;
  • Marketing and advertising;
  • Performing services;
  • Processing or fulfilling orders or transactions;
  • Providing customer service;
  • Resolving disputes;
  • Targeted advertising;
  • Verifying customer information.
What happens if we don’t have this information
  • Our use of your data for enforcing our Terms of Service will not be possible;
  • Our use of your data for marketing and advertising will not be possible;
  • Our use of your data for performing services will not be possible;
  • Our use of your data for processing or fulfilling orders or transactions will not be possible;
  • Our use of your data for providing customer service will not be possible;
  • Our use of your data for resolving disputes will not be possible;
  • Our use of your data for targeted advertising will not be possible;
  • Our use of your data for verifying customer information will not be possible.

With whom we share your personal information

We share the following personal information with the following categories of third parties:

Identifying information - Name
Specific piece of personal information shared
Name
Categories of third parties with whom personal information is/was shared
  • Content management systems;
  • Customer management systems;
  • Email service providers;
  • Hosting providers;
  • Parties that need to operate the website.
Specific piece of personal information shared
Postal / Shipping address
Categories of third parties with whom personal information is/was shared
  • Content management systems;
  • Customer management systems;
  • Email service providers;
  • Hosting providers;
  • Parties that need to operate the website.
Specific piece of personal information shared
Billing address
Categories of third parties with whom personal information is/was shared
  • Content management systems;
  • Customer management systems;
  • Email service providers;
  • Hosting providers;
  • Parties that need to operate the website.
Specific piece of personal information shared
Phone number
Categories of third parties with whom personal information is/was shared
  • Content management systems;
  • Customer management systems;
  • Email service providers;
  • Hosting providers;
  • Parties that need to operate the website.
Specific piece of personal information shared
IP address
Categories of third parties with whom personal information is/was shared
  • Content management systems;
  • Customer management systems;
  • Email service providers;
  • Hosting providers;
  • Parties that need to operate the website.
Specific piece of personal information shared
Email address
Categories of third parties with whom personal information is/was shared
  • Content management systems;
  • Customer management systems;
  • Email service providers;
  • Hosting providers;
  • Parties that need to operate the website.

Cookies

A cookie is a small piece of data sent from a website and stored on your device by your browser. This Website collects cookies. Please visit our Cookie Policy to learn more about what cookies we collect, why we collect them, and how to change your cookie settings.

Children's privacy

This Website is intended for use by a general audience and does not offer services to children. Should a child whom we know to be under 18 send personal information to us, we will use that information only to respond to that child to inform him or her that they cannot use this Website.

Children's privacy

This Website is intended for use by a general audience and does not offer services to children. Should a child whom we know to be under 18 send personal information to us, we will use that information only to respond to that child to inform him or her that they cannot use this Website.

Analytics programs

This Website uses Google Analytics to collect information about you and your behaviors. If you would like to opt out of Google Analytics, please visit https://tools.google.com/dlpage/gaoptout/.

Information retention

We retain all of the information that we collect until we no longer need the information to contact you.

Your Rights

All visitors and users of this Website have the following rights with regard to their personal information:

  1. The right to access your information. You have the right to access any information that we may have collected on you. You can request copies of the information that we have on you in a structured, commonly used, machine-readable format.
  2. Information transmission. You have the right to ask us to transmit your personal information that we have collected on you to another provider, where technically feasible.
  3. Rectification of information. You have the right to request that we amend any of the information that we have collected on you.
  4. You have a right to withdraw your consent to the processing of your data.
  5. You have a right to request that we restrict the processing of your data.
  6. You have a right to request that we delete all or some of the information that we have collected on you.
  7. You have the right to lodge a complaint regarding our collection, sharing and processing of data with competent authorities in the proper jurisdiction.

Exercising your rights

may exercise the rights specified above by submitting a consumer request to:

John Wooderson
Owner
contact@printunited-uk.co.uk
01265 225514
Hartley Wintney, Hampshire
UK

We will need to verify your identity prior to effectuating your request and may ask you to provide personal information to do so. We will respond to most consumer requests within 30 days of receipt. However, some requests may take longer. We will notify you in writing if we need more time to respond. We have the ability to deny your request(s) if certain exceptions in the law apply. If we do deny your request, we will provide you with the reasons for such denial.

Location of data processing

All data processing activities undertaken by us take place in UK.

Third-party websites

This Website may contain hyperlinks to websites operated by parties other than us. We provide such hyperlinks for your reference only. We do not control such websites and are not responsible for their contents or the privacy or other practices of such websites. It is up to you to read and fully understand their Privacy Policies. Our inclusion of hyperlinks to such websites does not imply any endorsement of the material on such websites or any association with their operators.

Questions

If you have any questions about this Privacy Policy, please contact us at enquiries@printunited-uk.co.uk

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Dan ChapmanDan Chapman
16:44 02 Dec 24
Great service with great communication throughout. Will definitely use again.
SarahSarah
13:24 02 Dec 24
John is very friendly and professional. He responded quickly and came out within a couple of days. He knew exactly what the issue was with my printer and offered some sound advice, he knows his stuff! A really good contact to have and pass on. Thank you John.
Sally BoshierSally Boshier
14:54 25 Nov 24
John was extremely helpful. He kept me informed of when he would arrive and what he had done to fix my printer. I would recommend Printfix.
art-K Kingstonart-K Kingston
11:36 19 Nov 24
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Adam FreemanAdam Freeman
10:47 11 Nov 24
John was incredibly user-friendly, diagnosed the issues and gave me clear advice on the parts to purchase to recitfy the problem.
GraceGrace
12:26 05 Nov 24
Great communication, very fast and saw us the day after we contacted! John offered us some great advice about our print servicing and also offered to help fit our fuser unit without any extra fee. Thanks so much!
Marie-Anne JamesMarie-Anne James
08:58 28 Oct 24
John was great! He came to the house within days of calling him and was very knowledgeable, spending time to ensure he got the correct diagnosis. I would highly recommend him to anyone with a printer issue. Superb service!
Jo Waterson-DeubleJo Waterson-Deuble
13:35 07 Sep 24
I cannot recommend John enough. He is very friendly, helpful and very knowledgeable in his field of work. He went out of his way to provide such a quick and excellent service for my printer problems. It was very much appreciated, thank you again John.
Mark Le FanuMark Le Fanu
10:47 20 Aug 24
I was very pleased with the swift and courteous service provided by John''s company PrintFix. He certainly knows what he's doing. Call out charges are reasonable. In my case he was there on my doorstep the next day. He diagnosed my printer-problem without fuss and fixed it. Thoroughly recommended.
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