Turn it off, Turn it on, if not call John!
Common Printer Faults & Diagnosis
For many of the problems covered here you will probably not need our services. However if you wish to arrange a regular service only contract with us or have a more pressing issue please get in touch.
Use this page as a resource to see many common printer faults we come across and the diagnosis of these problems.
You will also find some general articles which we publish from time to time which may be of interest.
HP Officejet-Paper Jam
It is very important to distinguish between an error that is present all the time when turned off and on again, and an error that
Epson et-**** E-01 Printer error. Contact Epson Support. Non-printing features are available. 034004
The definition of this error is a paper jam, or a blockage of some kind, there is a chance it could be something simple but
Epson printers – Not Printing Black/Cyan/Yellow/Magenta
This is a very common problem with Epson printers, there is a process that I have but it doesn’t always work. If it doesn’t work
HP Officejet – Printhead Missing Or Damaged
Unfortunately there is not much that we can do about this problem, the issue is with the printhead and generally it will need replacing. Unfortunately
Canon Printer – Ink Absorber Full
Unfortunately this is not an error that we can assist with, the ink pads need replacing but more importantly the waste counter needs to be
HP Officejet – Not Printing Black/ Cyan/ Yellow/ Magenta
Unfortunately there is not much that we can do about this problem, the issue is with the printhead and generally it will need replacing. Normally
Epson Workforce – 0x97 Error/0x98 Error/0x9A Error
This appears to be a fatal error, and so far I have not been able to find a fix for one of these ever. Your
HP Photosmart – Not Printing Black/ Cyan/ Yellow/ Magenta
Unfortunately there is not much that we can do about this problem, the issue is with the printhead and generally it will need replacing. Normally
Paper Not Feeding – Canon, Epson, HP
If your paper loads from the back and it is pulling but screwing up or pulling to one side, you may have something stuck inside
HP Officejet – Problem With Printer Or Ink System
Unfortunately there is not much that we can do about this problem, the issue is normally with the printhead and it will need replacing. Unfortunately
Inkjet Printers, killing the planet one page at a time?
Did you know, inkjet printers are essentially designed to be THROWAWAY items? There is no longevity to the life of an inkjet. The same could
Printer Manufacture, Is it Time to In(k)stigate a Change?
We all know the power of an incentive, whether it is stickers and house points at school, or vouchers and rewards from the supermarket. And
EXCELLENT GOOGLE REVIEWS
Great service with great communication throughout. Will definitely use again.
John is very friendly and professional. He responded quickly and came out within a couple of days. He knew exactly what the issue was with my printer and offered some sound advice, he knows his stuff! A really good contact to have and pass on. Thank you John.
John was extremely helpful. He kept me informed of when he would arrive and what he had done to fix my printer. I would recommend Printfix.
John was very helpful and knowledgeable, and took his time to explain the problem with our printer and what was done to fix it. Good value, polite service and most of all a working printer in no time!
John was incredibly user-friendly, diagnosed the issues and gave me clear advice on the parts to purchase to recitfy the problem.
Great communication, very fast and saw us the day after we contacted! John offered us some great advice about our print servicing and also offered to help fit our fuser unit without any extra fee. Thanks so much!
John was great! He came to the house within days of calling him and was very knowledgeable, spending time to ensure he got the correct diagnosis. I would highly recommend him to anyone with a printer issue. Superb service!
I cannot recommend John enough. He is very friendly, helpful and very knowledgeable in his field of work. He went out of his way to provide such a quick and excellent service for my printer problems. It was very much appreciated, thank you again John.
I was very pleased with the swift and courteous service provided by John''s company PrintFix. He certainly knows what he's doing. Call out charges are reasonable. In my case he was there on my doorstep the next day. He diagnosed my printer-problem without fuss and fixed it. Thoroughly recommended.
